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Channel: ISPreview.co.uk UK Broadband ISP Reviews - Zen Internet - Reviews
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Outstanding

Migrated to Zen recently as I needed multiple static IPs for my home servers. Amazing service - fast, effortless migration, their customer portal and support pages tell you just about anything you...

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Best ISP I\'ve had

6 months now and I am still very happy with Zen. If you want a reliable - hassle free, friendly service - you do get what you pay for with Zen. Yes, they are more expensive than many, but the old...

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Hopeless support

Signed up with Zen for a relative - I\'m with BT which is wonderful compared with Zen. Despite Zen promising activation date of a week before Christmas there is still no service. I was told the line...

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Excellent!

I\'ve been with Zen for nearly a year now, and can honestly say, they are by far and away, the best ISP I\'ve ever used. Excellent support (let down only by the fact that it\'s not 24/7), by UK staff,...

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PDQ

So far so good. Been with Zen for a week, after migrating from the awful service provided by Demon. Good points... 1. Salesman knew what he was on about 2. Signed up Friday @ 10:00am, activated...

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fairly happy

Good all round provider - good support, but shame its not 24/7. 20gig for ?24.99 was great at one time, not so competative any more with many suppliers offering far more.

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Simply the best

What can I say?....Zen have won numerous awards and for a good reason. The are simply the best ISP around at the moment. They are rock solid in terms of reliability, speed, customer service and...

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Leaving Zen after a month

I\'m leaving after a month because: Zen sent a non-working link to their migration order tracker, and didn\'t resolve the issue by mail; account control is via a portal that requires separate...

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Connect and forget

I recommend it highly for homes and small businesses. I tried nearly every ISP, small and large, before settling with Zen. I moved my home connection to Zen nearly a year ago. Since then two of my...

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GREAT!

Migrated from F2s two weeks ago. Best move I ever made. Great communication during migration. Went onto there 2meg speed, this is being regraded to 8meg this week, free of charge. Keep up the good work...

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Brilliant

I have been with Zen 4 months now and can honestly say that they are the best ISP I have had so far. Communication is excellent and they are easy to contact. If you have a question it gets answered...

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Superb!!

After suffering with many more with the decline of pipex and the Hoff. Zen have been a breath of fresh air. No BS just pure BB Took them 4 days once recieving my MAC code to connect me. It was seemless...

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Big mistake choosing Zen.

Customer portal is a nightmare to navigate. Help is non existent. Connections are iffy. Biggest mistake I ever made, worse than Biscit!

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Terrible Latency

Where to begin.... The cost is almost double some of the other ISP\'s. The latency is terrible. I\'m experiencing spikes of 200-300 and as a gamer, this is unacceptable. Even worse is the fact that Zen...

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following the flock r u?

Anyone out there who wonders about changing their ISP from the so called Big Named ISP\'s who advertise like crazy! and throw in worthless block this block that use this goodie and phone someone with...

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RELIEF

Just escaped from TalkTalk;;;;;.......eventialllllllllly..Now with ISP that cares about customers and their services.Abosuletly marvellous service in comparison to TalkTalk and Orange which I both have...

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Best ISP By Far....

Having worked with many ISP\'s and their Customer service departments over the years, I can truly say that Zen are the best, especially for Business Broadband connections. They are slightly expensive,...

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Top Quality ISP.

The connection has been rock solid as i expected it to be and my whole internet experienced has been transformed, even web pages load faster than my old ISP, even before ZEN upgraded me to MAX. The 1GB...

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Excellent

Great ISP, excellent CS, unshaped clean connection, just what I need. A little more expensive, but to me worth every penny.

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So glad I joined Zen

I migrated to Zen in September 06 after having a rather unpleasant experience with Bulldog. What a difference!! My migration took place as agreed 4 days after supplying Zen with my MAC code and I have...

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